CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Published Aug 21, 2024 · updated Jun 17, 2026 · solarwinds web help desk
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Timeline
Detection, updates, and resolution for this record.
Aug 21, 2024 · Catalog
Detected
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Oct 15, 2024 · CISA KEV
Known exploited
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Nov 5, 2024 · CISA KEV
Remediation due
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Jun 17, 2026 · Catalog
Updated
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Required action
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
CISA due date Nov 5, 2024
Affected
- cpe solarwinds/web help deskversion unspecified
- cpe solarwinds/web help desk12.8.3
- vendor SolarWinds Web Help Deskversion unspecified
Sources
- CISA KEVCVE-2024-28987
SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.
cisa.gov - CVE.orgCVE-2024-28987
Official CVE identifier
cve.org - FIRST EPSSCVE-2024-28987
30-day exploitation probability 93.3%
first.org - Metasploit Modulesauxiliary_gather/solarwinds_webhelpdesk_backdoor
Public module reference (normal). Module source is not copied into this catalog.
rapid7.com - NIST NVDCVE-2024-28987
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
nvd.nist.gov