Findings

CVE-2026-102489

Zammad GmbH Zammad Session Fixation Vulnerability

Published Sep 30, 2026 · updated Oct 9, 2026 · Zammad GmbH Zammad

Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

Timeline

Detection, updates, and resolution for this record.

  1. Sep 30, 2026 · Catalog

    Detected

    Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

  2. Oct 2, 2026 · CISA KEV

    Known exploited

    Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating

  3. Oct 5, 2026 · CISA KEV

    Remediation due

    Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating

  4. Oct 9, 2026 · Catalog

    Updated

    Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

Required action

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.

CISA due date Oct 5, 2026

Affected

  • cpe zammad/zammadversion unspecified
  • vendor Zammad GmbH Zammadversion unspecified

Sources

  • CISA KEVCVE-2026-102489

    Zammad GmbH Zammad contains a session fixation vulnerability that can lead to remote code execution as the zammad user. This vulnerability can be chained with CVE-2026-102490.

    cisa.gov
  • CVE.orgCVE-2026-102489

    Official CVE identifier

    cve.org
  • FIRST EPSSCVE-2026-102489

    30-day exploitation probability 1.3%

    first.org
  • NIST NVDCVE-2026-102489

    Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.

    nvd.nist.gov

References

CVE-2026-102489 · ZeroDay Findings