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Vulnerabilities

Vulnerability · CVE-2026-103768

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the…

Published Oct 16, 2026 · catalog updated Oct 16, 2026 · the affected product

Check if you run it

No confirmed exploitation is on record for CVE-2026-103768. EPSS is 0.58%. Act only if a listed version of the affected product is installed.

Severity
Critical9.8
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
0.58%
Remediation
Not established
Affected products
See sources for product scope

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

No affected version ranges are stored yet. Use the vendor advisory before you decide this record does not apply.

How to fix CVE-2026-103768

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2026-103768. EPSS is 0.58%. Act only if a listed version of the affected product is installed.

Which versions are affected?

Affected version ranges are not on this record. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

CWE-434: Unrestricted Upload of File with Dangerous Type. EPSS 0.58%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

WordPress security

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Oct 16, 2026 · NIST NVD

    Detected

    The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code executi

Sources

  • CVE.orgVulnerability recordCVE-2026-103768

    Official CVE identifier

    cve.org
  • FIRST EPSSExploitation probabilityCVE-2026-103768

    30-day exploitation probability 0.6%

    first.org
  • NIST NVDVulnerability recordCVE-2026-103768

    The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This

    nvd.nist.gov

References

Freshness

Last verified in this catalog Oct 18, 2026. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.