Findings

CVE-2026-40569

FreeScout is a free self-hosted help desk and shared mailbox.

Published Apr 21, 2026 · corrected/updated Jun 17, 2026 · evidence confidence medium

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and at line 398). Both methods pass directly to without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's array -- including security-critical fields that do not belong to the connection settings form, such as , , , , , and . Validation in is entirely commented out, and the validator in only checks value formats for SMTP fields without stripping extra parameters. An authenticated admin user can exploit this by appending hidden parameters (e.g., ) to a legitimate connection settings save request. Because the field is not displayed on the connection settings form (it only appears on the general mailbox settings page), the injection is invisible to other administrators reviewing connection settings. Once set, every outgoing email from the affected mailbox is silently BCC'd to the attacker via the job. The same mechanism allows redirecting outgoing SMTP through an attacker-controlled server, injecting tracking pixels or phishing links into email signatures, and enabling attacker-crafted auto-replies -- all from a single HTTP request. This is particularly dangerous in multi-admin environments where one admin can silently surveil mailboxes managed by others, and when an admin session is compromised via a separate vulnerability (e.g., XSS), the attacker gains persistent email exfiltration that survives session expiry. Version 1.8.213 fixes the issue.

Grounded briefings

Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.

Executive

CVE-2026-40569 is a critical public vulnerability record for this product. It is not currently listed in the CISA Known Exploited catalog. Check the linked vendor or CERT advisories for patch status. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.

System administrator

Identify whether this product is in your estate, then compare installed versions with the affected ranges. Affected version ranges have not been ingested yet. Check the linked vendor or CERT advisories for patch status. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.

Security analyst

Signals on file: CVSS 9.0. It is not currently listed in the CISA Known Exploited catalog. Weakness classes: CWE-284, CWE-915. Sources contributing to this record: cve_org, nvd. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.

Exploitation and remediation

  • Exploitation evidence

    Not listed as known exploited in CISA KEV. Not in CISA KEV or VulnCheck KEV.

  • Patch and remediation

    No required-action text is stored yet. Use the vendor or CERT links in Sources for patch availability.

  • Safe detection guidance

    Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.

Code

The project this record applies to. Exploit listings stay in References.

Timeline

Detection, updates, and resolution for this record.

  1. Apr 21, 2026 · NIST NVD

    Detected

    FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and at line 398). Both methods pass directly to without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's array -- including security-critical fields

  2. Jun 17, 2026 · NIST NVD

    Updated

    FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and at line 398). Both methods pass directly to without any field allowlisting, allowing an authenticated admin to overwrite any of the 32 fields in the Mailbox model's array -- including security-critical fields

Sources

  • CVE.orgVulnerability recordCVE-2026-40569

    Official CVE identifier

    cve.org
  • NIST NVDVulnerability recordCVE-2026-40569

    FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a mass assignment vulnerability in the mailbox connection settings endpoints of FreeScout ( at and `connection

    nvd.nist.gov

References