Findings

CVE-2026-93581

Insufficient Neutralization of Formula Elements in CSV Exports

Published Oct 12, 2026 · corrected/updated Oct 15, 2026 · OTRS GmbH (former OTRS AG) OTRS · evidence confidence medium

User-controlled values are not sufficiently neutralized when included in CSV exports. Values originating from user input, including data submitted by authenticated users or received through external communication channels such as email, may be stored in fields that are later included in CSV exports. An attacker can therefore inject values beginning with spreadsheet formula characters such as =, +, -, or @. An attacker does not necessarily require an authenticated account if the affected field can be populated through an external input channel such as incoming email. When an affected CSV file is opened in spreadsheet software, the application may interpret these values as formulas instead of plain text. Depending on the spreadsheet application and its security configuration, a malicious formula may cause unintended actions, disclose information, or invoke external functionality. Exploitation may require the user opening the exported CSV file to confirm one or more security warning dialogs. The vulnerability does not execute code on the OTRS server; any additional impact occurs in the spreadsheet application used to process the exported file. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

Grounded briefings

Catalog interpretations for three audiences. Each brief cites ingested metadata and the original advisories below. They are not independent research and they do not invent exploit steps.

Executive

CVE-2026-93581 is a medium public vulnerability record for OTRS GmbH (former OTRS AG) OTRS. It is not currently listed in the CISA Known Exploited catalog. Check the linked vendor or CERT advisories for patch status. This summary is a catalog interpretation of the ingested metadata and cites the original advisories below.

System administrator

Identify whether OTRS GmbH (former OTRS AG) OTRS is in your estate, then compare installed versions with the affected ranges. Affected packages or ranges on record: OTRS GmbH (former OTRS AG) ((OTRS)) Community Edition; OTRS GmbH (former OTRS AG) OTRS. Check the linked vendor or CERT advisories for patch status. Prefer the vendor or distribution advisory linked in Sources before changing production systems. This is a catalog interpretation, not a runbook.

Security analyst

Signals on file: CVSS 6.1. It is not currently listed in the CISA Known Exploited catalog. Weakness classes: CWE-1236. Sources contributing to this record: circl, cve_org. Public exploit references, when present, are outbound links only and are not proof of active exploitation. This is a catalog interpretation of stored metadata.

Exploitation and remediation

  • Exploitation evidence

    Not listed as known exploited in CISA KEV. Not in the CISA KEV catalog.

  • Patch and remediation

    No required-action text is stored yet. Use the vendor or CERT links in Sources for patch availability.

  • Safe detection guidance

    Compare installed versions with the affected ranges below and verify the advisory from the original publisher. This site stores metadata and outbound links only; it does not ship exploit code or proof-of-concept payloads.

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. Oct 12, 2026 · CIRCL Vulnerability Lookup

    Detected

    User-controlled values are not sufficiently neutralized when included in CSV exports. Values originating from user input, including data submitted by authenticated users or received through external communication channels such as email, may be stored in fields that are later included in CSV exports. An attacker can therefore inject values beginning with spreadsheet formula characters such as =, +,

  2. Oct 15, 2026 · CIRCL Vulnerability Lookup

    Updated

    User-controlled values are not sufficiently neutralized when included in CSV exports. Values originating from user input, including data submitted by authenticated users or received through external communication channels such as email, may be stored in fields that are later included in CSV exports. An attacker can therefore inject values beginning with spreadsheet formula characters such as =, +,

Affected

  • vendor OTRS GmbH (former OTRS AG) ((OTRS)) Community Editionversion unspecified
  • vendor OTRS GmbH (former OTRS AG) OTRSversion unspecified

Sources

  • CIRCL Vulnerability LookupVulnerability recordCVE-2026-93581

    User-controlled values are not sufficiently neutralized when included in CSV exports. Values originating from user input, including data submitted by authenticated users or received through external communication channels such as email, may be stored in fields that are later incl

    vulnerability.circl.lu
  • CVE.orgVulnerability recordCVE-2026-93581

    Official CVE identifier

    cve.org

References