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Vulnerabilities

Vulnerability · CVE-2025-20242

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affect

Published May 21, 2025 · catalog updated May 21, 2025 · Cisco Cisco Unified Contact Center Enterprise

Check if you run it

No confirmed exploitation is on record for CVE-2025-20242. EPSS is 5.90%. Act only if a listed version of Cisco Cisco Unified Contact Center Enterprise is installed.

Gaps on this record

  • No version range is stored. A customer cannot check an installed version against this record.
  • No vendor fix or required action is stored. Compare the linked advisory before you change production.
Severity
Medium6.5
Known exploitation
Not in CISA/VulnCheck KEV
EPSS
5.90%
Remediation
Advisory link
Affected products
vendor Cisco Cisco Unified Contact Center Enterprise N/A

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

Are you affected?

Enter the version you run. The result uses only the ranges stored on this record.

The check returns affected, not affected, or incomplete. It does not guess a version that is missing from the record.

  • vendor Cisco Cisco Unified Contact Center Enterprise N/AN/A

How to fix CVE-2025-20242

What to do

Three questions, each answered from this record only. Confirm the vendor advisory before you patch.

Should you patch?

No confirmed exploitation is on record for CVE-2025-20242. EPSS is 5.90%. Act only if a listed version of Cisco Cisco Unified Contact Center Enterprise is installed.

Which versions are affected?

Compare what you have installed with Cisco Cisco Unified Contact Center Enterprise N/A N/A. Compare the installed version with the linked vendor advisory before you change production.

What should an analyst verify?

No weakness class is stored. EPSS 5.90%. There is no CISA KEV listing. No Exploit-DB or Metasploit reference is linked. Use the source links for the original advisory.

Technology hubs

Cisco security

Code

The project this record applies to. Exploit listings stay in References.

No public source repository is identified for this product.

Timeline

Detection, updates, and resolution for this record.

  1. May 21, 2025 · EUVD

    Detected

    A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit co

  2. May 21, 2025 · EUVD

    Updated

    A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit co

Sources

  • CVE.orgVulnerability recordCVE-2025-20242

    Official CVE identifier

    cve.org
  • EUVDVulnerability recordEUVD-2025-16047

    A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could

    euvd.enisa.europa.eu

References

Freshness

Last verified in this catalog May 21, 2025. Significant claims (KEV, EPSS, CVSS, affected ranges) come from the source rows above — open the original publisher for the authoritative advisory.